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Home > Privacy Policy

Privacy Policy

At Paw Collectives, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. What Do We Do With Your Information? 

When you purchase something from Paw Collectives, as part of the buying and selling process, we collect the personal information that you provide to us such as your name, billing address, shipping address, email address, and phone number. This information is necessary to process your order, arrange shipment, and provide customer support related to your purchase.

When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address. This information helps us understand your browser type, operating system, and how visitors interact with our website so that we can improve the overall shopping experience and functionality of our store.

With your permission, Paw Collectives may also send you emails regarding your order, updates about our store, new product releases, promotions, and other relevant announcements.

2. Consent? 

How Do We Obtain Your Consent?

When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we interpret that action as your consent for us to collect and use your information for that specific purpose.

If we request your personal information for secondary purposes such as marketing communications, we will either ask you directly for your explicit consent or provide you with a clear opportunity to decline.

How Do I Withdraw My Consent?

If after opting in you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time. You may do so by contacting us through the Contact Us page on our website.

3. Disclosure

Paw Collectives may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service or other applicable policies.

4. Warhead Platform

Our online store is hosted on Warhead Inc., which provides the e-commerce platform that allows Paw Collectives to sell products and services to you.

Your data is stored through Warhead’s data storage systems, databases, and the general Warhead application infrastructure. These systems store your information on secure servers protected behind firewalls and other security protections.

Payment Security

If you choose a direct payment gateway to complete your purchase, Warhead stores your payment card information using encryption methods compliant with the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction information is stored only as long as necessary to complete the transaction. Once the transaction has been completed, the payment information associated with that purchase is deleted.

All direct payment gateways follow the standards established by PCI-DSS as managed by the PCI Security Standards Council. This organization is a joint effort of major payment brands including Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and our service providers.

5. Third-Party Services

In general, the third-party service providers used by Paw Collectives will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. These services may include payment processing, order fulfillment, shipping logistics, marketing tools, and website analytics.

However, certain third-party providers such as payment gateways and payment transaction processors have their own privacy policies governing the information we are required to provide to them for your purchase-related transactions.

We recommend reviewing the privacy policies of these providers so that you understand how your personal information will be handled by them.

In addition, some service providers may be located in jurisdictions different from either you or Paw Collectives. If you proceed with a transaction involving a third-party service provider located in another jurisdiction, your personal information may become subject to the laws of the jurisdiction in which that provider operates.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

External Links

Our website may contain links that direct you to third-party websites. Paw Collectives is not responsible for the privacy practices or policies of those external websites. We encourage you to review their privacy statements before providing personal information.

6. Security

To protect your personal information, Paw Collectives takes reasonable precautions and follows industry best practices to ensure that your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure, we comply with all PCI-DSS requirements and implement additional widely accepted industry security standards.

Cookies

Cookies are small data files that may be downloaded to your computer when you visit our website. These files allow our server to recognize your browser when you return to our site.

Paw Collectives uses cookies to:

• recognize returning visitors
• analyze website traffic and usage patterns
• improve website functionality
• streamline shopping and checkout experiences

You may configure your browser settings to reject cookies. However, disabling cookies may limit certain features of our website and may require you to manually enter login information each time you visit the site.

7. Age Of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence. If you are the age of majority, you may also provide consent for your minor dependents to use this website under your supervision.

8. Changes To This Privacy Policy

Paw Collectives reserves the right to update or modify this Privacy Policy at any time. We encourage customers to review this policy periodically to stay informed about how we collect, use, and protect personal information.

Any changes or clarifications will take effect immediately upon being posted on our website. If we make significant changes to this policy, we will notify users through the website so that you remain aware of what information we collect and how it is used.

If Paw Collectives is acquired by or merged with another company, your information may be transferred to the new ownership so that we may continue providing products and services to our customers.

Questions and Contact Information 

If you would like to access, correct, amend, or delete any personal information that Paw Collectives has about you, register a complaint, or simply request more information regarding our privacy practices, please contact us through the contact us page on our website.

Our support team will review your request and respond as soon as possible.

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